Tatango

If you are a new user, welcome to the Tatango family! Below are on-demand resources to help you grow your campaign's text messaging program. Contact your CSM if you have any questions!

<a href="https://help.tatango.com/en/articles/6330016-best-practices-first-time-logging-in" rel="nofollow noopener noreferrer" target="_blank">Best Practices: First Time Logging In</a>

<a href="https://docs.google.com/spreadsheets/d/11-H3R1w-hszAV8CsyxNq3Wupi7m_8xO-fUHsgNie8FU/edit?usp=sharing" rel="nofollow noopener noreferrer" target="_blank">Campaign Implementation and Success Plan Checklist</a>

<a href="https://help.tatango.com/en/articles/5798863-setting-up-your-welcome-message-contact-card" rel="nofollow noopener noreferrer" target="_blank">What Is A Contact Card?</a>

<a href="https://help.tatango.com/en/articles/5820317-tatango-creative-studio-request-forms" rel="nofollow noopener noreferrer" target="_blank">Request Design Lab Resources</a> (thermometers, countdown clocks, videos, GIFs)

<a href="https://help.tatango.com/en/" rel="nofollow noopener noreferrer" target="_blank">Tatango FAQs + Help Center</a>

- <a href="https://help.tatango.com/en/articles/6330016-best-practices-first-time-logging-in" rel="nofollow noopener noreferrer" target="_blank">Best Practices: First Time Logging In</a>
- <a href="https://docs.google.com/spreadsheets/d/11-H3R1w-hszAV8CsyxNq3Wupi7m_8xO-fUHsgNie8FU/edit?usp=sharing" rel="nofollow noopener noreferrer" target="_blank">Campaign Implementation and Success Plan Checklist</a>
- <a href="https://help.tatango.com/en/articles/5798863-setting-up-your-welcome-message-contact-card" rel="nofollow noopener noreferrer" target="_blank">What Is A Contact Card?</a>
- <a href="https://help.tatango.com/en/articles/5820317-tatango-creative-studio-request-forms" rel="nofollow noopener noreferrer" target="_blank">Request Design Lab Resources</a> (thermometers, countdown clocks, videos, GIFs)
- <a href="https://help.tatango.com/en/" rel="nofollow noopener noreferrer" target="_blank">Tatango FAQs + Help Center</a>

<a href="https://help.tatango.com/en/articles/1779994-send-a-test-message" rel="nofollow noopener noreferrer" target="_blank">Send a test message</a>

<a href="https://help.tatango.com/en/articles/6270250-messaging-send-a-message" rel="nofollow noopener noreferrer" target="_blank">Sending your first message</a>

<a href="https://app.intercom.com/a/apps/gb39ye6q/articles/articles/7845493/show" rel="nofollow noopener noreferrer" target="_blank">Template - Welcome Message - After Donor Import</a>

<a href="https://help.tatango.com/en/articles/5854783-welcome-message-examples" rel="nofollow noopener noreferrer" target="_blank">Template - Welcome Series - New Subscriber Opt In</a>

<a href="https://help.tatango.com/en/articles/7239868-after-donation-thank-you-message" rel="nofollow noopener noreferrer" target="_blank">Template - Automatic After Donation Thank You Message</a>

<a href="https://help.tatango.com/en/articles/6558549-get-the-vote-out-gotv-example-messages" rel="nofollow noopener noreferrer" target="_blank">Template - GOTV</a>

<a href="https://app.intercom.com/a/apps/gb39ye6q/articles/articles/7845493/show" rel="nofollow noopener noreferrer" target="_blank">Template - Newly Imported List and Donors</a>

<a href="https://help.tatango.com/en/articles/6523475-end-of-month-examples" rel="nofollow noopener noreferrer" target="_blank">Examples: End of Month</a>

- <a href="https://help.tatango.com/en/articles/1779994-send-a-test-message" rel="nofollow noopener noreferrer" target="_blank">Send a test message</a>
- <a href="https://help.tatango.com/en/articles/6270250-messaging-send-a-message" rel="nofollow noopener noreferrer" target="_blank">Sending your first message</a>
- <a href="https://app.intercom.com/a/apps/gb39ye6q/articles/articles/7845493/show" rel="nofollow noopener noreferrer" target="_blank">Template - Welcome Message - After Donor Import</a>
- <a href="https://help.tatango.com/en/articles/5854783-welcome-message-examples" rel="nofollow noopener noreferrer" target="_blank">Template - Welcome Series - New Subscriber Opt In</a>
- <a href="https://help.tatango.com/en/articles/7239868-after-donation-thank-you-message" rel="nofollow noopener noreferrer" target="_blank">Template - Automatic After Donation Thank You Message</a>
- <a href="https://help.tatango.com/en/articles/6558549-get-the-vote-out-gotv-example-messages" rel="nofollow noopener noreferrer" target="_blank">Template - GOTV</a>
- <a href="https://app.intercom.com/a/apps/gb39ye6q/articles/articles/7845493/show" rel="nofollow noopener noreferrer" target="_blank">Template - Newly Imported List and Donors</a>
- <a href="https://help.tatango.com/en/articles/6523475-end-of-month-examples" rel="nofollow noopener noreferrer" target="_blank">Examples: End of Month</a>

<a href="https://help.tatango.com/en/articles/4701787-mms-image-specifications" rel="nofollow noopener noreferrer" target="_blank">MMS Image Specifications</a>

<a href="https://help.tatango.com/en/articles/4701957-mms-video-specifications" rel="nofollow noopener noreferrer" target="_blank">MMS Video Specifications</a>

<a href="https://help.tatango.com/en/articles/4701960-mms-animated-image-gif-specifications" rel="nofollow noopener noreferrer" target="_blank">MMS Gif Specifications</a>

<a href="https://www.canva.com/design/DAFYI73ewAQ/hEtZoSkPBZ_P-lxi6GQ5sw/view?mode=preview" rel="nofollow noopener noreferrer" target="_blank">Template - Canva Graphics for Quick Content Creation</a>

<a href="https://www.tatango.com/wp-content/uploads/2020/12/Tatango-Photoshop-Files.zip" rel="nofollow noopener noreferrer" target="_blank">Template - Photoshop templates</a>

- <a href="https://help.tatango.com/en/articles/4701787-mms-image-specifications" rel="nofollow noopener noreferrer" target="_blank">MMS Image Specifications</a>
- <a href="https://help.tatango.com/en/articles/4701957-mms-video-specifications" rel="nofollow noopener noreferrer" target="_blank">MMS Video Specifications</a>
- <a href="https://help.tatango.com/en/articles/4701960-mms-animated-image-gif-specifications" rel="nofollow noopener noreferrer" target="_blank">MMS Gif Specifications</a>
- <a href="https://www.canva.com/design/DAFYI73ewAQ/hEtZoSkPBZ_P-lxi6GQ5sw/view?mode=preview" rel="nofollow noopener noreferrer" target="_blank">Template - Canva Graphics for Quick Content Creation</a>
- <a href="https://www.tatango.com/wp-content/uploads/2020/12/Tatango-Photoshop-Files.zip" rel="nofollow noopener noreferrer" target="_blank">Template - Photoshop templates</a>

<a href="http://help.tatango.com/en/articles/7842055-top-4-ways-to-retain-donors">Donor Retention</a><a href="http://help.tatango.com/en/articles/7842055-top-4-ways-to-retain-donors"> - Top 4 Ways to Retain Donors </a>

<a href="https://tatango.wistia.com/medias/xm6u6rm2y2?wvideo=xm6u6rm2y2" rel="nofollow noopener noreferrer" target="_blank">Donor Retention</a><a href="https://tatango.wistia.com/medias/xm6u6rm2y2?wvideo=xm6u6rm2y2" rel="nofollow noopener noreferrer" target="_blank"> - Improving Donor Retention Rates Using Text Messaging</a> (3 min. video)

<a href="https://us02web.zoom.us/rec/play/bWRGboVlTIzUFnvTB_SgvYbhOD-6NHUkT_GtBdsWK1ZE4nsMRzZv9L-qoyTfUtajUYYkW1gPEs8Bi4lW.bOJ-_7LP8AKzVi7F?autoplay=true&amp;startTime=1678131814000" rel="nofollow noopener noreferrer" target="_blank">Multi-Channel</a><a href="https://us02web.zoom.us/rec/play/bWRGboVlTIzUFnvTB_SgvYbhOD-6NHUkT_GtBdsWK1ZE4nsMRzZv9L-qoyTfUtajUYYkW1gPEs8Bi4lW.bOJ-_7LP8AKzVi7F?autoplay=true&amp;startTime=1678131814000" rel="nofollow noopener noreferrer" target="_blank"> - Combatting Email Deliverability Issues</a> (5 min. video)

<a href="https://www.dropbox.com/scl/fo/xuq3nn2vlu74jttfwavi8/h?dl=0&amp;preview=2.2.23_4082613_Stop+Ghosting+Donors+and+Start+Engaging+the+Disengaged.mp4&amp;rlkey=7xksm7sefhdx9xmq42wynaae8" rel="nofollow noopener noreferrer" target="_blank">Multi-Channel </a><a href="https://www.dropbox.com/scl/fo/xuq3nn2vlu74jttfwavi8/h?dl=0&amp;preview=2.2.23_4082613_Stop+Ghosting+Donors+and+Start+Engaging+the+Disengaged.mp4&amp;rlkey=7xksm7sefhdx9xmq42wynaae8" rel="nofollow noopener noreferrer" target="_blank">- Stop Ghosting Donors and Start Engaging the Disengaged</a> (30 min. webinar)

<a href="https://help.tatango.com/en/articles/6561950-segmentation-examples" rel="nofollow noopener noreferrer" target="_blank">Segmentation Examples</a><a href="https://help.tatango.com/en/articles/6561950-segmentation-examples" rel="nofollow noopener noreferrer" target="_blank"> - Using Donor Data</a>

<a href="https://help.tatango.com/en/articles/1741470-multivariate-testing" rel="nofollow noopener noreferrer" target="_blank">Template</a><a href="https://help.tatango.com/en/articles/1741470-multivariate-testing" rel="nofollow noopener noreferrer" target="_blank">: A/B testing</a>

- <a href="http://help.tatango.com/en/articles/7842055-top-4-ways-to-retain-donors">Donor Retention</a><a href="http://help.tatango.com/en/articles/7842055-top-4-ways-to-retain-donors"> - Top 4 Ways to Retain Donors </a>
- <a href="https://tatango.wistia.com/medias/xm6u6rm2y2?wvideo=xm6u6rm2y2" rel="nofollow noopener noreferrer" target="_blank">Donor Retention</a><a href="https://tatango.wistia.com/medias/xm6u6rm2y2?wvideo=xm6u6rm2y2" rel="nofollow noopener noreferrer" target="_blank"> - Improving Donor Retention Rates Using Text Messaging</a> (3 min. video)
- <a href="https://us02web.zoom.us/rec/play/bWRGboVlTIzUFnvTB_SgvYbhOD-6NHUkT_GtBdsWK1ZE4nsMRzZv9L-qoyTfUtajUYYkW1gPEs8Bi4lW.bOJ-_7LP8AKzVi7F?autoplay=true&amp;startTime=1678131814000" rel="nofollow noopener noreferrer" target="_blank">Multi-Channel</a><a href="https://us02web.zoom.us/rec/play/bWRGboVlTIzUFnvTB_SgvYbhOD-6NHUkT_GtBdsWK1ZE4nsMRzZv9L-qoyTfUtajUYYkW1gPEs8Bi4lW.bOJ-_7LP8AKzVi7F?autoplay=true&amp;startTime=1678131814000" rel="nofollow noopener noreferrer" target="_blank"> - Combatting Email Deliverability Issues</a> (5 min. video)
- <a href="https://www.dropbox.com/scl/fo/xuq3nn2vlu74jttfwavi8/h?dl=0&amp;preview=2.2.23_4082613_Stop+Ghosting+Donors+and+Start+Engaging+the+Disengaged.mp4&amp;rlkey=7xksm7sefhdx9xmq42wynaae8" rel="nofollow noopener noreferrer" target="_blank">Multi-Channel </a><a href="https://www.dropbox.com/scl/fo/xuq3nn2vlu74jttfwavi8/h?dl=0&amp;preview=2.2.23_4082613_Stop+Ghosting+Donors+and+Start+Engaging+the+Disengaged.mp4&amp;rlkey=7xksm7sefhdx9xmq42wynaae8" rel="nofollow noopener noreferrer" target="_blank">- Stop Ghosting Donors and Start Engaging the Disengaged</a> (30 min. webinar)
- <a href="https://help.tatango.com/en/articles/6561950-segmentation-examples" rel="nofollow noopener noreferrer" target="_blank">Segmentation Examples</a><a href="https://help.tatango.com/en/articles/6561950-segmentation-examples" rel="nofollow noopener noreferrer" target="_blank"> - Using Donor Data</a>
- <a href="https://help.tatango.com/en/articles/1741470-multivariate-testing" rel="nofollow noopener noreferrer" target="_blank">Template</a><a href="https://help.tatango.com/en/articles/1741470-multivariate-testing" rel="nofollow noopener noreferrer" target="_blank">: A/B testing</a>

<a href="https://help.tatango.com/en/articles/6270222-subscribers-keys-to-success" rel="nofollow noopener noreferrer" target="_blank">Adding subscribers: Keys to success</a>

<a href="https://bestpracticedigital.com/4-ways-to-grow-your-opted-in-text-messaging-list/" rel="nofollow noopener noreferrer" target="_blank">4 ways to grow your opted-in text messaging list</a>

<a href="https://drive.google.com/file/d/1JlUfQPyMDc4Vackej1PPU2mhr-VeE9kR/view?usp=sharing" rel="nofollow noopener noreferrer" target="_blank">Where can you place your short code?</a>

- <a href="https://help.tatango.com/en/articles/6270222-subscribers-keys-to-success" rel="nofollow noopener noreferrer" target="_blank">Adding subscribers: Keys to success</a>
- <a href="https://docs.google.com/document/d/1UGCaP0SyZ6SHQcXKO0sFBnwfYfcNN_kF0j0zb_ZKIWg/edit?usp=sharing" rel="nofollow noopener noreferrer" target="_blank">50 ways to grow your list</a>
- <a href="https://bestpracticedigital.com/4-ways-to-grow-your-opted-in-text-messaging-list/" rel="nofollow noopener noreferrer" target="_blank">4 ways to grow your opted-in text messaging list</a>
- <a href="https://drive.google.com/file/d/1JlUfQPyMDc4Vackej1PPU2mhr-VeE9kR/view?usp=sharing" rel="nofollow noopener noreferrer" target="_blank">Where can you place your short code?</a>

<a href="https://drive.google.com/file/d/19L-H5Tfdh0a6mMhGgJo-2ySOGFUn7YHA/view" rel="nofollow noopener noreferrer" target="_blank">Best Times to Send</a>

<a href="https://help.tatango.com/en/articles/7234957-donation-tracking" rel="nofollow noopener noreferrer" target="_blank">Tracking donations from text messages</a>

<a href="https://tatango.wistia.com/medias/vo19z75g2r" rel="nofollow noopener noreferrer" target="_blank">Analysis: Political text messages reviewed Part 1</a>

<a href="https://tatango.wistia.com/medias/pety4e9cpb" rel="nofollow noopener noreferrer" target="_blank">Analysis: Political text messages reviewed Part 2</a>

<a href="https://tatango.wistia.com/medias/5l4qr9g2s9" rel="nofollow noopener noreferrer" target="_blank">Analysis: Re-engaging donors &amp; treating them like humans</a>

<a href="https://www.tatango.com/resources/tcpa-videos/how-can-political-candidates-be-tcpa-compliant/" rel="nofollow noopener noreferrer" target="_blank">Political Text Messages and the TCPA</a>

- <a href="https://drive.google.com/file/d/19L-H5Tfdh0a6mMhGgJo-2ySOGFUn7YHA/view" rel="nofollow noopener noreferrer" target="_blank">Best Times to Send</a>
- <a href="https://help.tatango.com/en/articles/7234957-donation-tracking" rel="nofollow noopener noreferrer" target="_blank">Tracking donations from text messages</a>
- <a href="https://tatango.wistia.com/medias/vo19z75g2r" rel="nofollow noopener noreferrer" target="_blank">Analysis: Political text messages reviewed Part 1</a> 
- <a href="https://tatango.wistia.com/medias/pety4e9cpb" rel="nofollow noopener noreferrer" target="_blank">Analysis: Political text messages reviewed Part 2</a> 
- <a href="https://tatango.wistia.com/medias/5l4qr9g2s9" rel="nofollow noopener noreferrer" target="_blank">Analysis: Re-engaging donors &amp; treating them like humans</a>
- <a href="https://www.tatango.com/resources/tcpa-videos/how-can-political-candidates-be-tcpa-compliant/" rel="nofollow noopener noreferrer" target="_blank">Political Text Messages and the TCPA</a>

<a href="https://help.tatango.com/en/" rel="nofollow noopener noreferrer" target="_blank">Can't Find an Answer? Try searching here.</a>

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Getting Started Using Tatango

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Creating a Text Messaging Strategy

Growing My List

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