When a new subscriber joins your list, whether via API into Tatango from your landing and donation pages or through a mobile opt-in, you’ll want to welcome them to your texting program. A best practice is to have an automated welcome series set up to introduce them to your texting program.
Below we created multiple welcome message series to use as templates for your list. Feel free to edit these messages or use them for inspiration.
Series #1 example
SCHEDULE | MESSAGE | FALL BACK SMS MESSAGE |
After Initial Opt-In - Immediately | You're signed up to receive (CANDIDATE) text alerts - but DON'T MISS OUT on important email updates! Click here to get signed up: (LINK) | (None needed) |
After Initial Opt-In - Minutes Old - 5 | Thanks for joining the [PROGRAM NAME]. Please add us to your Contacts by clicking the contact card and choose: "Create New Contact", "Save", or click on the "Contact + Icon" to add us. | (CANDIDATE): Please add me to your contacts so you don't miss out on updates! |
1 Day After Initial Opt-In | Hi {COMMA_FIRST}, it's (CANDIDATE/ORGANIZATION). With so much going on, I wanted to check-in with you to get your opinion.
Will you take a brief moment to share your thoughts on my (NAME) Survey? (LINK -INCLUDE EMAIL FIELD ON FORM) |
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Series #2 example
SCHEDULE | MESSAGE | FALLBACK SMS MESSAGE |
After Initial Opt-In - Immediately | Thank you for following (CANDIDATE/ORGANIZATION)!
Please add (ME/US) to your Contacts by clicking the contact card and choose: "Create New Contact", "Save", or click on the "Contact + Icon" to add us. | (CANDIDATE/ORGANIZATION) here: Please add (ME/US) to your contacts so you don't miss out on updates! |
After Initial Opt-In - Minutes Old - 10 | Thanks for rolling with Team (CAMPAIGN/ORGANIZATION)! Just one more thing:
Now that you're on our team, can you kick in $(AMOUNT)? Donate here: (LINK)
Together, we're (ISSUE), (ISSUE), and (ISSUE). Stay tuned for more Team (CAMPAIGN/ORGANIZATION) updates soon. 📣 | Now that you're in Team (CANDIDATE/ORGANIZATION), can you kick in $(AMOUNT) to our campaign? (LINK)
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1 Day After Initial Opt-In | [VIDEO]?
Hey {FIRST_NAME}, it's (CANDIDATE/ORGANIZATION). I'm reaching out to say thank you *so much* for signing up for text updates yesterday.
We have what it takes to win. But that means we're gonna have to build a BIG team of supporters.
Will you click the link below to send a message to 2 friends who might be willing to support me and donate to our campaign?
(CLICK TO MESSAGE LINK) | Will you send this link below to 2 friends who support (CANDIDATE)? (CLICK2MESSAGE LINK) |
Series #3
SCHEDULE | MESSAGE | FALL BACK SMS MESSAGE |
After Initial Opt-In - Immediately | (CANDIDATE/ORG): Thanks for signing up. (I'M/WE'RE) grateful to have your support as we fight to take back the (OFFICE) and defend (IDEOLOGY) values. | (CANDIDATE/ORGANIZATION): Please add me to your contacts so you don't miss out on updates! |
1 Day After Initial Opt-In | From (ISSUE) to (ISSUE), (OPPONENT'S) agenda is a disaster. Let (CANDIDATE/US) know which issues matter the most to you: (LINK TO SURVEY) |
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