Using a scheduled thank you message in your texting program is a fundraising best practice and an effective strategy for donor retention. Follow these steps to set up an automatic message that triggers each time a subscriber donates:
Enable Donation Link Tracking:
Ensure 'Donation Link Tracking' is activated in your account to access this scheduling option. If you need help, contact your Customer Success Manager.
Create a New Message:
Navigate to 'New Message' in your platform dashboard.
Compose Your Message:
Enter the text you want to send in gratitude for donations.
Set the Schedule:
Click on 'Schedule'.
Use the dropdown arrow to the left and select 'After Each Donation'.
Use the dropdown to the right to specify the timing for sending the message after a donation is made.
Confirm the Schedule:
Click 'Schedule' to activate the Thank You message.
By following these steps, your thank you message will automatically be sent to donors after each contribution, reinforcing their positive impact and encouraging ongoing support.