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Setting Up Your Welcome Message - Contact Card
Setting Up Your Welcome Message - Contact Card

Don't be a faceless number 🥸

Andrew Penchuk avatar
Written by Andrew Penchuk
Updated over a week ago

What is a Contact Card?

A contact card, or vCard, is a digital file containing contact details such as your organization's name, phone number, website and email. Once saved, your messages are easily recognizable in your subscribers' inbox. Contact cards increase program recognition, open rates and engagement by personalizing your text messages with a recognizable icon.

Request your contact card here.

How to Add Your Contact as a Contact Card Link to a Message (recommended):

  1. Upload your contact card to your media library:

    • Open the media library.

    • Select "Upload" > "Choose File" and then select your contact card file.

  2. Create a New Message:

    • Navigate to your desired list.

    • Click "New Message."

  3. Create the Contact Card Link:

    • Click the Media Library icon.

    • Locate your contact card, hover over the arrow, and copy the link address.

    • Use the URL shortening tool to shorten the link and track clicks by subscriber.

  4. For Future Messages:

    • Click the Media Library icon.

    • Locate your contact card, hover over the arrow, and copy the link address.

    • Use the URL shortening tool to shorten the link and track clicks by subscriber.

How to Add Your Contact Card as an Attachment to a Message:

  1. Upload your contact card to your media library:

    • Open the media library.

    • Select "Upload" > "Choose File" and then select your contact card file.

  2. Create a New Message

    • Navigate to your desired list.

    • Click "New Message."

  3. Attach the contact card:

    • Click the Media Library icon.

    • Select your contact card file from the library to attach it as a virtual contact file.

  4. For Future Messages:

    • Attach the contact card by selecting it from the media library.

Once you have your vCard, upload it into your MMS message. Not sure what messaging is appropriate? We’ve provided 3 sample messages below you can use or edit to fit your needs.


Message #1

(CANDIDATE) here, 👋 ! Earlier you agreed to terms for recurring msgs at (INSERT SHORT CODE#)-info.com.

We know you get a ton of texts, so we wanted to make sure you know which texts are coming from (CANDIDATE).

👉 Please add us to your Contacts by clicking the contact card & choose: “Create New Contact”, “Save”, or click on the “Contact + Icon” to add us.


Message #2

Hey, it's (CAMPAIGN NAME)'s campaign team. We just got a new texting account and want to make sure we don't lose touch with {CPHONE}.

Please add us to your Contacts by clicking the contact card and choose: "Create New Contact", "Save", or click on the "Contact + Icon" to add us.


Message #3

Thank you for being one of (CAMPAIGN NAME)'s top supporters!

The tech companies have made communicating with you more and more difficult. Texting is the best way to keep in touch with you.

Please add us to your Contacts by clicking the contact card and choose: "Create New Contact", "Save", or click on the "Contact + Icon" to add us.


SMS fallback message for all 3 MMS messages

You signed up for (campaign) alerts! Recurring Msgs. Txt STOP to end, HELP for help. Msg&DataRatesMayApply

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