All Collections
How do I cancel my subscription?
How do I cancel my subscription?

Find out what to do when you want to cancel your Tatango text message marketing account.

Judd Bobin avatar
Written by Judd Bobin
Updated over a week ago

We'd hate to see you go! Before you go...

Have you contacted our support team?

There are real, live people here standing by to help. We take a very personal approach with our customers and would be glad to help you with any questions or issues you're having. Contact us now. You can also email us at

Have you reviewed our user guide?

Tatango offers a user guide on helping you with every step of your list, which you can view here.

Still Want to Cancel?

Please be aware that once your account is cancelled, all of your invaluable SMS marketing information, including your SMS subscriber lists, custom keywords, analytics, etc. will be immediately and permanently deleted. You may cancel your account by emailing our support team.

Just FYI, amounts paid are not refundable. Subscriptions to our service are pre-paid. As such, any cancellations that occur in the middle of a payment term (month, quarter, or year depending on payment schedule) will be made effective on the final day of such term.

Search Tags

  • Keywords: cancel, subscription, cancellation, end.

Did this answer your question?