Billing
Learn how to update payment methods, view invoices, and understand your billing cycle.
By Andrew1 author19 articles
- New Billing / Invoicing FAQs
- My Account > Account Settings > Billing
- My Account > Account Settings > Usage
- Messaging Credits: Auto-RechargeSet your messaging balance to automatically recharge when running low on messaging credits. Learn more about this SMS marketing feature.
- Recharging Your Messaging BalanceMaintain a positive balance within your Tatango account so that messages are not interrupted. Learn more about adding SMS marketing credits.
- How much does it cost for additional keywords?Check what it costs to use additional keywords for a text message marketing list that runs on the SMS software from Tatango.
- How do I update my credit card info?Find out how to update credit card information in your Tatango text message marketing account.
- What type of payment types do you accept?Find out how you can pay for Tatango's text message marketing software services.
- How can I view my invoice or receipt?Find out how you can view your Tatango text message marketing invoice or receipt.
- What happens when my credit card fails?Find out what to do when you are unable to submit or update the credit card information for your Tatango text message marketing account.
- Do my subscribers get charged for receiving SMS messages?Find out if your SMS list subscribers need to pay for the text message marketing messages that they receive through Tatango's software.
- Do you get charged for incoming messages?Check if you get charged for incoming SMS marketing or MMS marketing messages.
- Carrier FeesCheck out our overview of United States and Canadian wireless carrier fees for SMS marketing and/or MMS marketing messages.
- What Is a Wireless Carrier Group?Some carriers belong to a wireless carrier group. Check out these groups and their wireless carriers here if you are doing SMS marketing.
- What's Tatango's refund policy?Learn more about the refund policy that applies when you cancel your Tatango text message marketing account.
- Does Tatango offer quarterly or yearly payments?Find out if text message marketing software provider Tatango offers quarterly or yearly payments.
- Does Tatango charge sales tax?Check the U.S. states in which Tatango charges a sales tax for its text message marketing services.
- Can I suspend billing for my subscription?Find out if you can suspend billing for your Tatango text message marketing software subscription.
- How do I cancel my subscription?Find out what to do when you want to cancel your Tatango text message marketing account.