Tatango has two different sending capabilities.

  1. Lists - These allow your organization to collect mobile phone numbers, in order to text message them in the future. An example of an organization using a list would be when the organization tells their customers, donors, participants, etc., to text a keyword to their short code, in order for these subscribers to sign up to receive future text messages. For instructions on how to setup a new list, click here.

  2. Autoresponders - These allow your organization to create one-time text messaging interactions with your customer, donor, participant, etc. An example of an organization using an autoresponder would be when the organizations tells the user to text a keyword to their short code, in order to receive a text message in return, with more information about that organization, a link to their website, a link to their mobile app, etc. For instructions on how to setup a new autoresponder, click here.

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