Skip to main content
All CollectionsAutoresponders
How do I change my autoresponder message?
How do I change my autoresponder message?

Find your autoresponder message in the Tatango SMS lists dashboard and edit it. Learn more about this text message marketing feature.

Judd Bobin avatar
Written by Judd Bobin
Updated over 2 weeks ago

An autoresponder message is the text that customers receive after they text your autoresponder keyword to your shortcode. To edit this response message, follow these steps:

Image 2025-03-19 at 11.47.23 AM

Instructions

  1. Access the Dashboard:

    • Log into your Tatango account. You will be directed to your lists dashboard, which displays all of your lists.

  2. Navigate to Autoresponders:

    • Click on 'Autoresponders' located next to 'Lists' on the left side of the screen.

  3. Manage Autoresponder:

    • You will see a list of all your autoresponders. Locate the one you want to edit and click the 'Manage' button next to it.

  4. Edit the Response Message:

    • On the autoresponder dashboard, find the 'Response' section and make your desired edits.

  5. Save Changes:

    • Click the 'Save Changes' button to apply your updates.

By following these steps, you can easily update the response message that customers receive, ensuring it is timely and relevant.

Did this answer your question?