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How do I add a user(s) to my account?
How do I add a user(s) to my account?

Learn how to add a user(s) to your account

Judd Bobin avatar
Written by Judd Bobin
Updated over a week ago

At Tatango there is no cost for additional users so each person that touches your account should have their own login. Adding new users is very simple.

To add a new user:

  • Go to My Account

  • Select Account Settings

  • Click Users

  • Click the Add New User button

  • Add the user's email address and full name

    • Note: if the user's email address is already in the system from a separate account, their name will automatically be added/

  • Select the appropriate permissions for the user

    • Billing permission - Allow user to see usage billing information, update credit card, and purchase additional credits for the account.

    • Other permissions

      • Admin - Provides full access to the account. Admins can invite new users, change permissions, remove users and edit billing information.

      • Manager - Allows a user to create, manage and delete any list or autoresponder. This user type can't manage users, access billing or API information.

      • Limited Manager - Allows a user to manage only the lists that they're given access to, without the privilege of deleting those lists. This user type can't manage users, access billing or API information. At this time, you can’t grant Limited Manager access to autoresponders.

  • Click Add User

  • The newly added user will receive an email with log in instructions.

Search Tags

  • sub-admin, administrator, administration, admin, sub-account, permissions

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