An autoresponder message is the text that customers receive after they text your autoresponder keyword to your shortcode. To edit this response message, follow these steps:
Instructions
Access the Dashboard:
Log into your Tatango account. You will be directed to your lists dashboard, which displays all of your lists.
Navigate to Autoresponders:
Click on 'Autoresponders' located next to 'Lists' on the left side of the screen.
Manage Autoresponder:
You will see a list of all your autoresponders. Locate the one you want to edit and click the 'Manage' button next to it.
Edit the Response Message:
On the autoresponder dashboard, find the 'Response' section and make your desired edits.
Save Changes:
Click the 'Save Changes' button to apply your updates.
By following these steps, you can easily update the response message that customers receive, ensuring it is timely and relevant.