Tatango

You will need to setup the integration in both Tatango and ActiveCampaign.  

Welcome William Tatango - Vivaldi 2023-11-16 at 4.59.53 PM

Create new API key labeled ‘ActiveCampaign’

Copy the key out and set it aside, you’ll need it in the next steps

1. Log in to your Tatango account
2. Navigate to My Account -&gt; API ​
 Welcome William Tatango - Vivaldi 2023-11-16 at 4.59.53 PM
 ​
3. Create new API key labeled ‘ActiveCampaign’
4. Copy the key out and set it aside, you’ll need it in the next steps

Create a new automation by clicking the button in the upper right hand corner

Once your automation is created, search for Tatango in Actions on the right hand-side ​

Select either the SMS or MMS option and add it to your automation

When prompted to connect an account, enter your email address &amp; the API key you created earlier

1. Log in to ActiveCampaign
2. Navigate to Automations
3. Create a new automation by clicking the button in the upper right hand corner

4. Once your automation is created, search for Tatango in Actions on the right hand-side ​
 
 
5. Select either the SMS or MMS option and add it to your automation
6. When prompted to connect an account, enter your email address &amp; the API key you created earlier

Once you have added the SMS option to your automation, a dialog will pop up to begin the message process.

In the dialog, add your content to the Enter Message field.

Content may be personalized for each contact by clicking the lightning bolt in the bottom right-hand corner of each input box.

1. Once you have added the SMS option to your automation, a dialog will pop up to begin the message process.
2. Select your account.  
3. In the dialog, add your content to the Enter Message field.
4. Content may be personalized for each contact by clicking the lightning bolt in the bottom right-hand corner of each input box.

​Sending MMS in ActiveCampaign

If you would like to include an image or video with your message, follow steps 1 through 8.

Once the file finishes uploading, note the ID of the first file listed.  Copy that ID as you will need it when creating the message in ActiveCampaign.  

Once you have added the MMS option to your automation, a dialog will pop up to begin the message process.

1. An optional Subject line may be added. 

2. Add your message in Main Body section. 
3. Fallback Content is also required in case the recipient cannot receive MMS content on their mobile device.
4. Note: Emojis are not currently supported

1. Log in to Tatango
2. Navigate to My Account -&gt; Attachments
3. Upload your attachment

4. Once the file finishes uploading, note the ID of the first file listed. Copy that ID as you will need it when creating the message in ActiveCampaign. 
5. Return to ActiveCampaign
6. Once you have added the MMS option to your automation, a dialog will pop up to begin the message process.
7. Select your account. 
8. In the dialog, add in your content. 
 1. An optional Subject line may be added. 
 
 2. Add your message in Main Body section. 
 3. Fallback Content is also required in case the recipient cannot receive MMS content on their mobile device.
 4. Note: Emojis are not currently supported
9. Content may be personalized for each contact by clicking the lightning bolt in the bottom right-hand corner of each input box.

What is the character limit for sending an MMS?

The character limit has been expanded to 5,000 characters, so users can include all the details and storytelling you need in a single message.

- The character limit has been expanded to 5,000 characters, so users can include all the details and storytelling you need in a single message.

Can you send an MMS message without an image, GIF or video attachment?

Yes, attachments are now optional. You no longer need an attachment ID to send an MMS. 

- Yes, attachments are now optional. You no longer need an attachment ID to send an MMS. 

Tatango Steps

ActiveCampaign Steps

Sending SMS in ActiveCampaign