Tatango Help Center
Go to Tatango
All Collections
Troubleshooting

Troubleshooting

4 articles
Judd Bobin avatar
Written by Judd Bobin

Why are some of my customers unable to opt-in?

Learn how to find out why customers cannot opt-in to your text message marketing list.
Judd Bobin avatar
Written by Judd Bobin. Updated over a week ago

Why is a customer saying my short code is expired, blocked or denied?

Find out why a potential subscriber receives an expired, blocked or denied message during the SMS marketing list opt-in process.
Judd Bobin avatar
Written by Judd Bobin. Updated over a week ago

What does "Invalid Content" Mean?

Text messages can contain characters that wireless carriers do not accept. Check out the characters that you can use for SMS marketing.
Judd Bobin avatar
Written by Judd Bobin. Updated over a week ago

Why did a customer stop receiving messages?

Find out why a customer no longer receives your text message marketing messages, and how you can fix that.
Judd Bobin avatar
Written by Judd Bobin. Updated over a week ago
Tatango Help Center
Intercom logoWe run on Intercom