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Troubleshooting

Troubleshooting

Mary_Kate Fish avatar
4 articles in this collection
Written by Mary_Kate Fish

Why are some of my customers unable to opt-in?

Learn how to find out why customers cannot opt-in to your text message marketing list.
Mary_Kate Fish avatar
Written by Mary_Kate Fish
Updated over a week ago

Why is a customer saying my short code is expired, blocked or denied?

Find out why a potential subscriber receives an expired, blocked or denied message during the SMS marketing list opt-in process.
Mary_Kate Fish avatar
Written by Mary_Kate Fish
Updated over a week ago

What does "Invalid Content" Mean?

Text messages can contain characters that wireless carriers do not accept. Check out the characters that you can use for SMS marketing.
Mary_Kate Fish avatar
Written by Mary_Kate Fish
Updated over a week ago

Why did a customer stop receiving messages?

Find out why a customer no longer receives your text message marketing messages, and how you can fix that.
Mary_Kate Fish avatar
Written by Mary_Kate Fish
Updated over a week ago
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