Troubleshooting
4 articles in this collection
Written by Mary_Kate Fish
Written by Mary_Kate Fish
Why are some of my customers unable to opt-in?
Learn how to find out why customers cannot opt-in to your text message marketing list.
Written by Mary_Kate Fish
Updated over a week ago
Updated over a week ago
Why is a customer saying my short code is expired, blocked or denied?
Find out why a potential subscriber receives an expired, blocked or denied message during the SMS marketing list opt-in process.
Written by Mary_Kate Fish
Updated over a week ago
Updated over a week ago
What does "Invalid Content" Mean?
Text messages can contain characters that wireless carriers do not accept. Check out the characters that you can use for SMS marketing.
Written by Mary_Kate Fish
Updated over a week ago
Updated over a week ago
Why did a customer stop receiving messages?
Find out why a customer no longer receives your text message marketing messages, and how you can fix that.
Written by Mary_Kate Fish
Updated over a week ago
Updated over a week ago