We want to update you on a recent limitation we've encountered concerning the bold formatting of certain special characters in our editor. Specifically, this issue affects non-alphanumeric ASCII characters like apostrophes and quotation marks.

Due to the nature of Unicode encoding, there are no bold versions for specific ASCII characters such as apostrophes and quotations. Consequently, when these characters are set to bold in our editor, the formatting does not appear in handset displays or phone previews.

Text messages rely on ASCII character encoding, which lacks bold versions for certain punctuation marks. This technical limitation makes it impossible to display these characters in bold within text messages.

To maintain consistency in message appearance and ensure clarity, we have decided to disable bold formatting for these specific non-alphanumeric characters. While you can still apply bold styling to them within the editor, please be aware that this formatting will not be visible when messages are delivered or previewed on mobile devices.

We apologize for any inconvenience this may cause and appreciate your understanding. This change is essential to ensure that your messages retain a professional look, adhering to technical standards. We are committed to continually enhancing our platform and will keep you informed of any further updates.