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Check Message Credit Balance
Check Message Credit Balance

This article will guide you through the steps to check the message credit balance on the account. This is only for subscription plans only.

Nicole Alvarez avatar
Written by Nicole Alvarez
Updated over a week ago

If you are on a subscription plan, then you will want to check your credit balance often (or after every major send) to ensure that you stay within the allotment of credits and do not incur overages.

Once you are logged into the account, navigate to My Account -> Account Settings -> Subscription.

Once on the subscription page, you will see the current credit balance for your account. Keep in mind, that credit allotment is based on payment terms (ex: if paying quarterly, then you will receive a quarters worth of the total credit allocation at the beginning of the quarter and this balance will reflect that.).

You can also view invoice history if you tab over from the credit balance overview.

Please contact your Customer Success Manager with any questions!
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Happy Sending!

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