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What are the different delivery statuses?
What are the different delivery statuses?

Are you sending out SMS marketing messages with Tatango? Check out our different text message marketing delivery statuses.

Judd Bobin avatar
Written by Judd Bobin
Updated over a week ago

Successful - This means your message was successfully sent to this phone number.

Analyzing - This just means our system is determining whether the message was sent successfully or if it bounced. This process takes only five minutes and the message "Delivery Status" will automatically update after then. You'll only see outbound messages with the status set to "Analyzing", as inbound messages we know are received immediately, because we're the ones receiving them.

Bounced - If a message shows up as bounced, it means that the phone's carrier rejected the message. This could be because the mobile number is no longer valid, the subscriber ran out of messaging credits, the subscriber is outside of their coverage area, or short code messaging is turned off on their mobile phone.

When a phone numbers doesn't receive a message because of a "hard" bounce, Tatango will immediately and automatically unsubscribe that phone number from your list. If it's only a "soft" bounce, that phone number will remain subscribed to your list.

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