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What happens when my credit card fails?
What happens when my credit card fails?

Find out what to do when you are unable to submit or update the credit card information for your Tatango text message marketing account.

Judd Bobin avatar
Written by Judd Bobin
Updated over a week ago

Sometimes you're unable to submit or update your credit card information and all you're getting is an "Authorize failed" error message. In most cases that's unfortunately all the information we receive from the payment gateway, and we're not really able to help you further. The best course of action to resolve this issue is to contact the bank that issued the card. If you are positive the card is good to go, please contact our support team.

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