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Classy Integration

Have Classy and want to integrate with Tatango? Here's how...

Nicole Alvarez avatar
Written by Nicole Alvarez
Updated over 2 weeks ago

Overview

The Classy and Tatango integration supports the collection of SMS opt-ins from both Classy's donation pages and event registration forms, including Ticket Event and Registration with Fundraising campaign types. This allows organizations to capture and engage attendees effectively by utilizing opt-in preferences right from the event registration process.

Additionally, the donation and registration data is captured for segmentation and personalization, enabling organizations to tailor their messaging based on participant engagement and donation history.

Connecting Classy to Tatango

  1. Login to your Classy account.

  2. Navigate to Apps & Extensions and select Classy API.

  3. Enter 'Tatango' as the name of your application.

  4. Enter the OAuth2 redirect URI: http://tatango.integration-authentication.com/oauth2/token.

  5. Select Create App.

  6. Copy the client_id and client_secret provided upon completion.

Configure in Tatango

  1. In Tatango, select My Account -> Integration.

  2. Navigate to the All Apps tab.

  3. Click Configure on the Classy card.

  4. Complete Classy Authentication

    1. Enter the client_id, client_secret, and your Classy organization ID found in your Classy Dashboard URL.

      1. To find your Classy organization ID, navigate to your Classy Dashboard.

      2. You will find the organization ID at the end of the URL. This is a numeric value behind "Admin" and is shown in the screenshot below.

      3. Once entered, select Next.

  5. Next, select which data syncs you'd like to run every 5 minutes:

    1. Donation Sync - supports the sync of SMS opt-ins from both Classy's donation pages

    2. Event Registration Sync - supports sync of event registration forms, including Ticket Event and Registration with Fundraising campaign types

      Image 2025-03-18 at 1.08.58 PM
  6. Click Next and select the Tatango list for adding subscribers.

  7. Map the following fields from Classy to Tatango to personalize and segment your messages effectively:

    • First Name

    • Last Name

    • Email

    • Zip Code

    • City

    • State

    • Registration Date (event-specific)

    • Product Name (event-specific)

    • Team Role (event-specific)

    • Event Name (event-specific)

    • Event Date (event-specific)

    • Participant URL (event-specific)

    • Team Name (event-specific)

  8. Click Finish.

Requirements for Collecting Opt-Ins from Event Registrations

Include Necessary Custom Questions on the Registration Form

To ensure compliance and effectiveness in engagement, include the following custom questions in your registration form:

  • "Cell Phone" (Required for SMS communications)

  • "Sign up for text updates" (precisely labeled)

    • Question Type: Yes/No

    • Required: True

    • Recommended Question Copy: "Sign up for text updates. By participating, you agree to the {terms & privacy policy}(linked) for autodialed donation messages from {insertOrganizationNameHere} to the phone number you provide. No consent required to buy. Text STOP to end. Msg&data rates may apply."

Additional Support

For any questions or further assistance, please reach out to your Customer Success Manager!

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