When you enroll subscribers into your texting program, a confirmation message is a critical component required by carriers. Here’s what you need to know about setting up and modifying this message:
What is a Confirmation Message?
A confirmation message is the initial text a subscriber receives when they opt into your program, either through an integration or by texting a keyword. This message confirms their subscription and ensures compliance with carrier requirements.
Can You Customize This Message?
The core content of the confirmation message must meet specific standards and cannot be altered. However, if you wish to add additional text or modify the framing around the required elements, reach out to Tatango's compliance team. They will help ensure that any changes adhere to carrier guidelines and are likely to be approved.
