Skip to main content

Subscriber States (Subscribed, Unsubscribed & Cleaned)

Learn more about the Subscriber State SMS marketing feature from Tatango, which informs you about the status of your list subscribers.

Written by Andrew Penchuk

The Subscriber State tells you the status of your Subscriber, whether they are Subscribed, Unsubscribed or Cleaned.

Subscriber States Defined

Subscribed: These are phone numbers that are subscribed to your list, which means they're receiving your messages.

Unsubscribed: These are phone numbers that have unsubscribed from your list, which means they're no longer receiving your messages.

Cleaned: These are phone numbers that we're unable to send messages to, so we've stopped messaging them. The reasons why we can't send a phone number a message varies greatly, but a few examples would be: Their cell phone carrier turned their service off, they switched carriers, there was a short code block recently placed on that particular number.

Did this answer your question?